Refund & Return Policy
Last updated: January 2026
At STRMP, we provide digital services and subscriptions. By purchasing our services, you agree to this Refund Policy.
1. Overview
Due to the nature of digital products, all sales are considered final once access has been granted.
- No partial refunds are provided
- Refund requests must be submitted within 30 days
- Approved refunds are processed within 5–10 business days
2. Eligibility for Refunds
- Duplicate or accidental purchase
- Technical issues preventing access
- Service not delivered as described
3. Non-Refundable Cases
- Accessed or activated services
- Partially used subscriptions
- Change of mind after purchase
- Requests submitted after 30 days
4. Subscription & Cancellation
- Subscriptions renew automatically
- You may cancel anytime before the next billing cycle
- No refunds for unused time
5. Refund Process
To request a refund, provide:
- Full name
- Email used for purchase
- Transaction ID
- Reason for request
Processing timeline:
- Review: 24–48 hours
- Refund: 5–10 business days
6. Chargebacks
We strongly recommend contacting us before initiating a chargeback. Unauthorized disputes may result in account suspension.
7. Contact Us